• Gettransfer

Gettransfer

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Overview

Gettransfer has a rating of 3.6 stars from 697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip, and friendly driver. Gettransfer ranks 2nd among Moving Service sites.

  • Service
    592
  • Value
    362
  • Shipping
    167
  • Returns
    113
  • Quality
    419

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 88.2%
Positive
180
Neutral
0
Negative
24
16
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How would you rate Gettransfer?
Top Positive Review

“Used GetTransfer while traveling abroad.”

Galina K.
7/4/24

Used GetTransfer while traveling abroad. Quickly placed an order through the app, the driver arrived on time, drove me to the hotel without any problems. It is convenient that you can choose a car according to the number of passengers and luggage.

Top Critical Review

“Above and beyond”

Ira G.
9/8/24

The service was above and beyond, after the Tampa Bay Buccaneers game Dima showed the best ingenuity in finding us to pick up when the police closed all the roads in the area of ​​Raymond James Stadium. 10 stars for the driver. We were very pleased with the service. Go Bugs

Reviews (697)

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Reviews that mention popular keywords

customer service (30) return trip (19) return journey (18)
Thumbnail of user sheriff9844
1 review
0 helpful votes
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September 8th, 2024

The service was above and beyond, after the Tampa Bay Buccaneers game Dima showed the best ingenuity in finding us to pick up when the police closed all the roads in the area of ​​Raymond James Stadium. 10 stars for the driver. We were very pleased with the service. Go Bugs

Thumbnail of user katlynnj
1 review
0 helpful votes
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August 16th, 2024

Tried to charge me $50 additional because the driver OFFERED to drop me off three doors down from the drop off location. Absolutely never using this service again. If you use this service get out of the car at your designated drop off location. In my situation, my airbnb did not show up on GetTransfers map, so I selected the nearest public hotel. When we arrived, the driver offered to take us 3 doors down to our airbnb. I didn't realize they would later try to ask me for $50 for the 90 meter difference. Good luck and beware when booking with this company.

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Thumbnail of user josericardod
1 review
0 helpful votes
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August 19th, 2024
• Updated review

Remeber, gettransfer.dont have drivers they are just a platform, the drivers dont have any contract whit this company, some drivers dont are a certifying drivers they dont have VTC formation. Most used vehicles have no accident insurance across Europe.
You consumers lose their travel money if the driver doesn't show up, you're even aware of the service you're buying, keep all of this in mind and more. Drivers not qualified to practice the profession is what this platform offers you, not to mention that the poor poor drivers who provide services to this platform are left without 30% of the money you pay for the trip offered. And you are taken away a 15% of the value of it. Don't be fooled by this platform. Here's my tip...

Products used:
Dont use gettransfer scam

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Scam company avoid
May 10th, 2024
• Previous review

They stay whit clients money, dont refund and dont pay drivers, i did alot of travels for this SCAM COMPANY and they own me more then 700 chf so far, i send alot email and nothing they dont pay, and now they block me in he app
Avoid this company

Tip for consumers:
Own me more then 700chf

Products used:
Travels they dont refund scam company avoiddd dont pay the drivers

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Thumbnail of user sergeys177
1 review
0 helpful votes
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July 23rd, 2024

On July 10,2024, I ordered a taxi through them in Bulgaria from Sofia airport to Lozenets, paid 174 euros. My flight was slightly delayed, which I immediately warned them about and received confirmation from the taxi driver that he would wait for us, no problem. Upon arrival, the taxi driver refused to take us because, according to him, the company did not transfer the money to him, and he agreed to take us only in cash. Since I was with my family and it was already late, we went. The trip cost an additional 200 euros. The company refused to return the 174 euros paid, allegedly it had already transferred it to the taxi driver. But I saw in the taxi driver's phone that he canceled the trip in correspondence with the company and it is unlikely that they transferred the money to him.
In general, this is a company of scammers, and perhaps taxi drivers also work in conjunction with them. I don't recommend anyone to use their services unless you want to lose money.

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Thumbnail of user gkomarova420
1 review
0 helpful votes
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July 4th, 2024

Used GetTransfer while traveling abroad. Quickly placed an order through the app, the driver arrived on time, drove me to the hotel without any problems. It is convenient that you can choose a car according to the number of passengers and luggage.

Thumbnail of user tamaraotieva
1 review
0 helpful votes
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July 4th, 2024

GetTransfer is a very convenient service! I used it several times in different cities, everything was always perfectly organized. The drivers are polite, the cars are clean and comfortable. Especially convenient that you can choose the type of transportation in advance and add additional services, such as a child seat. I recommend!

Thumbnail of user gorlovartem041
1 review
0 helpful votes
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July 4th, 2024

GetTransfer is a great choice for traveling around town or out of town. I liked that you can immediately see the price and choose a convenient time and place to pick up the car. The drivers are courteous and the cars are comfortable. I didn't notice any disadvantages!

Thumbnail of user inkenbeckenbauerb
1 review
0 helpful votes
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July 4th, 2024

We ordered a Gettransfer from the airport to the hotel. Everything went perfectly: the driver met us with a sign, helped us with our luggage and took us to our destination quickly and safely. The price was quite reasonable. The only thing that could be improved is the availability of Wi-Fi in the car, but it is not critical. Recommended!

Thumbnail of user pl6672870
1 review
1 helpful vote
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July 4th, 2024

GetTransfer is a great way to get to your destination quickly and conveniently. The prices are affordable and the drivers are professional. Recently used the service at the airport, the driver met me with a sign, helped me with my luggage. Very satisfied!

Thumbnail of user bapifa5405
1 review
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July 4th, 2024

We ordered a Gettransfer from Barcelona airport to the hotel. Everything went perfectly - the driver was waiting for us with a sign, helped us with our luggage and took us to the place quickly and safely. The car was clean and comfortable.

Thumbnail of user timurkoshilev
1 review
0 helpful votes
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July 4th, 2024

Used GetTransfer for a trip to the airport. Everything was clear and organized, the driver was on time, the car was clean and comfortable. In general, I recommend the service for comfortable and safe travel.

Thumbnail of user alex.83.rz
2 reviews
0 helpful votes
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July 14th, 2024

Gettransfer was pleasantly surprised by the ability to order child car seats. Traveled with a small child and it provided extra safety and comfort. Very caring service!

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Thumbnail of user yuryt2
1 review
0 helpful votes
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May 30th, 2024

This company helped me get from the airport to the hotel quickly and comfortably. Then I ordered transportation to and from the event. I liked the quality of the work. The cars are in excellent condition, clean. I felt comfortable. The drivers spoke to me politely. I'm happy. Thank you!

Products used:
car order

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Thumbnail of user yasmink44
1 review
0 helpful votes
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July 4th, 2024

Everything was organized perfectly, the driver is professional, the car is clean and cozy. Everything was organized perfectly,

Thumbnail of user maksimivanovivanov09
1 review
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June 11th, 2024

In general, my transfer using GetTransfer went fine. The driver was a professional, and the service was at the proper level. I can recommend the company.

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Thumbnail of user bihotchocolate323
1 review
0 helpful votes
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May 14th, 2024

We first tried the gettransfer app in Rome 18 months ago and it worked well. Been using it ever since. It's easy to use and the cars arrive on time. Pretty much every driver has been friendly and engaging, without overdoing it. I also like the fact they offer various incentives for regular users.

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Thumbnail of user qahart200395
1 review
0 helpful votes
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May 13th, 2024

I used GetTransfer for the first time on my trip to Crete as the hotel transfer prices seemed expensive. I booked transfers from the airport to the hotel and then back and they both worked perfectly. They were on time, with quality cars and excellent drivers. This is a new type of service for me. I will definitely use it again in the future.

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Thumbnail of user michaelg7112
1 review
0 helpful votes
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July 2nd, 2024

I used GetTransfer for a long-distance journey, and it was the most comfortable ride I've had. The vehicle was spacious and clean, and I arrived at my destination feeling refreshed.

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Thumbnail of user toddhulda162
1 review
0 helpful votes
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May 3rd, 2024

Thank you again for your friendly attitude to your customers. Although our flight was badly delayed, the driver was kindly waiting for us and acted as if nothing had happened. Very good value for money.

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Thumbnail of user dianad798
Diana P. – Gettransfer Rep

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Thumbnail of user yuhantosman909
1 review
0 helpful votes
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May 6th, 2024

We took a random tcab from Charleroi to Brussels city center and it cost us €200! The return trip with GetTransfer was only €90. The driver arrived a few minutes ahead of schedule and he was friendly, helpful, and professional. So we got a great service for less than half price. I highly recommend them without any hesitation!

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Thumbnail of user dianad798
Diana P. – Gettransfer Rep

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Thumbnail of user bamrrebrik198955
1 review
0 helpful votes
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May 8th, 2024

My journey with GetTransfer was spot on. Visiting Istanbul for the first time, there was no way I was going to take on the transport system or risk a local cab. So I booked a car on the app and I'm sooooo pleased I did. My friendly driver (hello Pierre!) greeted me at the airport and whisked me to my hotel with such ease and professionalism I doubt a magic carpet could have been any better. Pierre was warm and friendly and told me so much about the city it was like having my own private tour guide.

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Thumbnail of user dianad798
Diana P. – Gettransfer Rep

Dear Client,
Thank you! We’ll do our best for you!

Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.

Thumbnail of user florencefinlayson622
1 review
0 helpful votes
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May 2nd, 2024

Just used Gettransfer to organize our airport transfers in Vienna and it worked perfectly! The vehicles were clean and equipped with air conditioning. We had the same driver (Lukas) both ways and he was prompt, extremely helpful, friendly, and provided us with local tips and sightseeing recommendations. He even texted my after we landed to confirm his arrival. He took care of our luggage and assisted us with getting on and off the minibus. I absolutely recommend this company to anyone traveling to Vienna.

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Thumbnail of user dianad798
Diana P. – Gettransfer Rep

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Thumbnail of user hoggjeffery01
1 review
0 helpful votes
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May 12th, 2024

My journey with GetTransfer in Portugal was super smooth. We landed late at Lisbon Portela Airport, but that wasn't a problem. Miguel was waiting and didn't seem in the least bit bothered. He was calm and friendly and put me at ease from the off. We drove along some really picturesque coastline, so it was half transfer half tour. He also told me all about the area, as well as about Portugal's history and culture. It was really interetsing and I almost wish I could have driven further!

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Thumbnail of user isundercloudkeepel
1 review
0 helpful votes
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May 5th, 2024

This was my first booking with Gettransfer and it went beyond my expectations. The booking process was straightforward and allowed me to select the car and price, then pay straight away. Shortly after, I received a voucher containing all necessary details, including the driver's contact information and a tracking map. The car was on time and it was impeccably clean and the driver was really nice. Overall, it provided excellent value for money and I highly recommend it.

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Thumbnail of user dianad798
Diana P. – Gettransfer Rep

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Thumbnail of user wipugilistav
1 review
0 helpful votes
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May 7th, 2024

My experience with GetTransfer in Barcelona exceeded my expectations - and I have high expectations. After a tiring journey I was relieved to see Javier waiting for us at El Prat Airport. His warm welcome instantly lifted our spirits. As we drove through the vibrant streets, Javier shared insider tips and recommendations that only a local could provide. By the time we arrived at the Hotel Arts Barcelona, we felt like VIPs! All thought of fatigue were forgotten and we couldn't wait to get out and explore. Javier's professionalism and genuine kindness made us feel right at home in this beautiful city. Muchas gracias, GetTransfer, for such an enjoyable experience!

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Thumbnail of user dianad798
Diana P. – Gettransfer Rep

Dear Client,
Thank you! We’ll do our best for you!

Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.

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From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.

Company Representative

Thumbnail of user dianad798
Diana P.
PR Gettransfer
Typically responds within 12 days
Demihina Diana

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